Self-exclusion

Gambling Commission - Licence Conditions and Code of Practice

If you feel you have a problem with gambling and would like to request that RNID excludes you from all of its gambling related activities, including receiving gambling related marketing materials, you can simply complete and submit the form below.

I have a gambling problem and therefore wish to be excluded immediately from all of RNID's gambling related activities, including receiving any gambling related marketing materials from RNID, for a minimum period of:

I acknowledge that I will not be allowed to rescind my self-exclusion during this period.

Following our successful completion of your self-exclusion request:

Your chosen self-exclusion period will remain in force with RNID, for a minimum of 7 years
RNID will not send you any gambling related marketing materials, unless and until you specifically request us to do so.

Please ring the Lottery helpline on 01524 752548, if you wish to extend your chosen self-exclusion period (minimum 6 months extension).

Personal details

Title*:

First name*:

Last name*:

Date of birth*:

Email address*:

Verify email address*:

Contact number*:

Enter your house number/name and postcode, then click 'Find address'

House number/name:

Enter Postcode and click "Find my address" or click "Enter address manually"

Postcode:

Enter address myself

House number/name*:

Address line 2:

Address line 3:

Address line 4:

Town*:

County:

Post code*:

I acknowledge my responsibility in ensuring adherence to this agreement. I acknowledge that the Promoter, its employees or agents have no liability or claims arising from my voluntary use of the gambling facilities provided.

Need help?

Call the lottery helpline on 01524 752548

How we protect your information

We’ll never sell or swap your data and while our team may contact you from time-to-time to thank you and encourage you to keep supporting our work, we will always do so with care and consideration in line with your preferences. For details on how we look after your information, please visit rnid.org.uk/privacy. Contact RNID on 0808 808 0123 or email contact@rnid.org.uk to update how we contact you.

RNID is licensed and regulated in Great Britain by the Gambling Commission under account number 4676. www.gamblingcommission.gov.uk.

In 2025, £241,448 was raised from ticket sales in our Weekly Lottery and Superdraws, with 15.34% being spent on Prizes, 20.57% spent on Expenses, and 64.09% used to support more than 18 million people who are deaf, have hearing loss or tinnitus across the UK. This translated to a fantastic £154,738.19! (Figures based on the Lottery Submissions made by RNID to the Gambling Commission during the 2025 calendar year). The Weekly Lottery is a great way to grow our support and raise vital income that will change public attitudes and help people hear better now, fund groundbreaking biomedical research that will stop hearing loss and silence tinnitus, and provide practical support and information over the phone, online and in local communities.

In 2025, the likelihood of winning a prize was, on average, 1 in 108 in our regular Weekly Lotteries and 1 in 236 in our Superdraws.

The Weekly Lottery and Superdraws are promoted by RNID, Brightfield Business Hub, Bakewell Rd, Orton Southgate, Peterborough PE2 6XU. Responsible persons: Sinead Donoghue and Lucy Devine. Registered Charity Numbers 207720 (England and Wales) and SC038926 (Scotland).

£1 per entry. All proceeds to RNID. Must be 18 or over to play. Underage gambling is an offence. Full terms and conditions can be found by clicking here.

This web page is hosted by StarVale Management & Technologies Limited which is licensed and regulated in Great Britain by the Gambling Commission under account number 3273.

If you feel you have a problem with gambling, visit gambleaware.org or call the National Gambling Helpline on 0808 8020 133.